In this “Prescribing the Future” episode, I interview Dr. Robert Biernbaum, Chief Medical Officer of WellNow, one of the fastest-growing providers of urgent medical care, telehealth and occupational medicine services in the United States, with more than 150 centers across Illinois, Indiana, Michigan, New York and Pennsylvania.
More than 90% of WellNow Urgent Care‘s notes are completed using Commure Ambient AI, across 650+ providers, all onboarded in less than a year. The impact on clinician happiness and efficiency has been so tangible, many medical staff at WellNow see it as a must-have retention lever.
Dr. Biernbaum and I talk about what helped drive such high adoption:
– Piloting with AI skeptics
– Aligning with clinical leaders early
– Committing fully instead of running parallel workflows
Watch the full episode here: